As new technologies are emerging, the workplaces are undergoing huge transformations. Automation of manual tasks in the workplace is reshaping the business processes and operations. Gone are the days when a major part of the working population used to cringe at the word “automation” thinking that it would lead to job loss. However, the reality is far from this and as the technologies are advancing, workplace automation is indeed impacting businesses in positive ways. Today, the business leaders as well as the information workers are equally positive about the concept of automation in workplaces and are looking at the myriad of benefits it brings such as reduced cost and improved productivity. Also, organizations are able to simplify many tasks which, consequently, improves the employee and customer experience, ultimately impacting the bottom line.