In a bid to continue business operations amid these difficult times, employee training and development has taken a backseat in many organizations. The work culture has undergone a major shift with remote working becoming the new normal. Economic recession has forced many organizations to trim their budgets and employee training is no more a priority. Businesses are focusing more on productivity and customer acquisition and retention. However, training and development needs to be viewed as an investment rather than a cost, more so in these uncertain times. The COVID-19 crisis has adversely affected business operations in multiple ways and it is now that employees need to upskill themselves to keep up with the changes and be informed enough to innovate for better navigating the murky waters.
Every workplace encounters crisis at some point or other. Be it a natural disaster, a workplace violence, accident, or the one gripping the world currently – COVID-19 disease, one thing that can help organizations cope, regardless of the nature of the crisis, is advance planning. However, many companies are usually not prepared or have a crisis plan in place and this is especially true for small businesses. Advance planning is imperative for effective crisis management. Every business should think about how a crisis can impact its employees, suppliers, customers, and the brand, and be prepared to deal with it, regardless of the size of the company. It’s the responsibility of the HR leaders to develop a strategic plan considering the safety, health and welfare of the people associated with the organization. A crisis management plan is all about building the capacity of the employees to handle adverse situations using knowledge and strategies and making the right decisions that ensure business continuity.
Organizing periodic employee training sessions not only benefits the employees in the organization but also the business. When a new employee joins your organization there is initial job training for the employee. However, many employers doubt if there is any need for further investments on employee training. Initial training forms the basis of a long term process but regular training sessions for employees could help in polishing skills which ultimately impacts the bottom line of your business in a positive manner. As an employer it’s important that you keep investing on retaining and developing a knowledgeable workforce. Meaningful and quality training programs can contribute to the employee development and should be made a priority.