Every workplace encounters crisis at some point or other. Be it a natural disaster, a workplace violence, accident, or the one gripping the world currently – COVID-19 disease, one thing that can help organizations cope, regardless of the nature of the crisis, is advance planning. However, many companies are usually not prepared or have a crisis plan in place and this is especially true for small businesses. Advance planning is imperative for effective crisis management. Every business should think about how a crisis can impact its employees, suppliers, customers, and the brand, and be prepared to deal with it, regardless of the size of the company. It’s the responsibility of the HR leaders to develop a strategic plan considering the safety, health and welfare of the people associated with the organization. A crisis management plan is all about building the capacity of the employees to handle adverse situations using knowledge and strategies and making the right decisions that ensure business continuity.