Critical thinking is important in every aspect of life, be it personal or professional. It helps individuals diagnose problems and find solutions that aren’t always obvious but effective. When it comes to the workplace, critical thinking can help in resolving conflicts, solving problems without bias and making the best decisions for the organization and its people. It enhances the quality of work as well as professional credibility. The skill is especially important during crisis where one needs to carefully analyze the situation and devise an effective solution to the problem. Considering the ongoing coronavirus crisis which has led to business disruption in multiple industries, the organization leaders need to put more emphasis on critical thinking to navigate through the uncertainties. Most of the employees are working remotely, many business activities have been restricted, there have been huge transformations in the way work was being done and the entire environment is quite demanding. In such trying times, it’s vital to improve your critical thinking skills to get the desired outcomes.
Earlier it was easy to spot an exceptional employee. The characteristics were quite easy to identify — hard working, punctual and abiding by the rules. However, now the scenario is entirely different, with changed work culture and heightened competition. These days employees are expected to be flexible with their approaches, multitask, and satisfy a diverse group of people. Loyal and dutiful no more remains the criteria for being an exceptional employee. Such employees might be liked by a handful of managers, but in this highly competitive world, an employee needs to have much more to become truly exceptional. An international study which surveyed around 500 business leaders to know what makes an employee exceptional revealed surprising conclusions. 78% of leaders said that personality is the main factor which makes an employee exceptional, 53% opined that cultural fit is important whereas only 39% of them voted for skills.
However, personality is a set of traits through which we approach the world and this differs for different people. Delving deeper into the study the researchers found that while saying personality, the leaders are actually referring to emotional intelligence (EQ). Exceptional employees do not have exceptional traits right from the beginning. They adapt to the work culture and develop their EQ in a way that makes them exceptional.
Let’s have a look at the important qualities which differentiate exceptional employees from others: