Employees always expect feedback for their performances and as a manager or leader it’s your responsibility to provide them with effective feedback. Be it an individual employee or a team, feedback plays a crucial role in motivating and engaging your workforce. Letting your employees know how well they are doing or where they need improvement can go a long way in building an efficient workforce. However, feedbacks can sometimes have negative impact and not all managers know the technique of providing effective feedback that can truly help employees develop. Here are some important tips to make your feedback effective.
1. Be Specific and On Purpose
Focus on specific issues and points while giving feedback and avoid being generic. Also provide actionable and meaningful suggestions. Be honest about your opinions without worrying about the response. Also, your feedback should be timely. You won’t be able to drive improvements until you give regular and timely feedbacks.
2. Goal Oriented
Tie your feedback to company goals. Feedback isn’t just about praises, evaluation and advices. Effective feedback provides goal oriented information to the individual about his or her actions. Your employees must get to know about how their actions are impacting company objectives and what needs to be done to make improvements.
3. It’s Okay to Be Negative
If required, do provide negative feedback. Don’t be afraid or avoid giving feedback just because you think your feedback would ruin work relationships. However, you can practice and plan how to give negative feedback and handle difficult discussions. If you can frame your feedback as a means of learning and developing, even a negative feedback can be perceived as honest and productive.
4. Focus on Future
Keep in mind that you cannot change an even that has already occurred, even if it is the reason that triggered a feedback. While providing feedback focus on future and how to help your employees avoid mistakes and achieve goals in a better way. There’s no point in blaming an employee for his fault. You need to show him how such mistakes can be avoided by changing behaviors and course of actions. This would encourage your employees not to cover up their mistakes to avoid punishments and communicate with you openly about them.
5. Providing Positive Feedback is Also Important
Aiming to change negative behaviors and improving is important but so is to appreciate good work and attitudes. Managers often assume that good employees know that they have done a good job but it’s important to convey that through feedback. Research suggests that high performing teams share more positive feedbacks than others. Simply recognizing a good work can be very helpful in motivating your employees to perform better.
6. Never Criticize the Person
An effective feedback doesn’t focus on a person; it focuses on his actions. Never let your emotions influence your feedback. Make suggestions or criticism about the actions of the employee and not about the person. Keep your feedback solely about the process and not about the personal attributes of an individual.
Providing effective feedback is one of most important skills a manager or leader should have. It helps in promoting the right behaviors and actions in the organization which in turn impacts productivity and profitability in a positive manner.